Question 1

How much does a boiler service cost?

Accepted Answer

Boiler servicing starts from £70 for most combi boilers. If you have additional gas appliances or a more complex heating system, the cost may vary slightly. Contact us for a quick quotation.

Question 2

How often should a boiler be serviced?

Accepted Answer

Most manufacturers recommend having your boiler serviced every 12 months. Regular servicing helps keep your boiler operating safely and efficiently, may reduce the risk of breakdowns and is often required to maintain manufacturer warranties.

Question 3

How much is a Landlord Gas Safety Certificate?

Accepted Answer

Landlord Gas Safety Certificates (CP12s) start from £70. Discounts may be available when booked alongside a boiler service or for landlords with multiple properties.

Question 4

What is a CP12 Certificate?

Accepted Answer

A CP12 Certificate, also known as a Landlord Gas Safety Certificate, confirms that gas appliances, flues and pipework within a rental property have been inspected by a Gas Safe registered engineer. Landlords are legally required to arrange these checks every 12 months.

Question 5

Do you work with landlords?

Accepted Answer

Yes. We regularly work with landlords, HMO owners, property investors and letting agents throughout South Wales. Whether you own one rental property or a larger portfolio, we're happy to help.

Question 6

Do you work with HMOs?

Accepted Answer

Yes. We regularly assist HMO owners with annual gas safety inspections, boiler servicing, repairs and ongoing maintenance support.

Question 7

Do you offer emergency gas callouts?

Accepted Answer

Yes. We provide emergency gas callouts during normal business hours. If you suspect a gas leak or smell gas, immediately contact the National Gas Emergency Service on 0800 111 999 before contacting us.

Question 8

Do you repair boilers?

Accepted Answer

Yes. We diagnose and repair many common boiler faults including no heating, no hot water, fault codes, low pressure, leaks and thermostat faults. If repairing your boiler isn't the most cost-effective option, we'll explain the alternatives clearly and honestly.

Question 9

Do you install new boilers?

Accepted Answer

Yes. We provide free quotations for replacement boilers and will always recommend the most suitable option based on your property, heating requirements and budget. No pressure and no hard selling.

Question 10

Do you fit smart thermostats?

Accepted Answer

Yes. We can install and advise on a range of heating controls and smart thermostats to help improve comfort and energy efficiency.

Question 11

Do you install gas hobs and cookers?

Accepted Answer

Yes. We can install and connect domestic gas hobs and cookers safely and professionally.

Question 12

Do you cover Cardiff?

Accepted Answer

Yes. We regularly work throughout Cardiff and the surrounding areas.

Question 13

Do you cover Bridgend?

Accepted Answer

Yes. We regularly provide services throughout Bridgend, Porthcawl and surrounding locations.

Question 14

Do you cover Caerphilly?

Accepted Answer

Yes. We provide boiler, gas, heating and plumbing services throughout Caerphilly and nearby areas.

Question 15

Do you cover Rhondda Cynon Taf?

Accepted Answer

Yes. As a business based in Porth, Rhondda Cynon Taf is one of our core service areas.

Question 16

Can I book by WhatsApp?

Accepted Answer

Absolutely. Many customers find WhatsApp the easiest way to get in touch. You can send messages, photos, fault codes and job details directly to us.

Question 17

How do I book an appointment?

Accepted Answer

Simply call, WhatsApp or text us. We'll discuss your requirements and arrange a convenient appointment.

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